Privacy Policy
Start playingThis privacy policy explains how Winbet collects, uses and protects your personal information when you visit our site. We are committed to safeguarding your data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who controls your data
Winbet, operating through win-bet.com.de, is the data controller responsible for the personal information you provide or that we collect during your visit. If you have questions about how we handle your data, contact us at [email protected].
What information we collect
We collect two categories of data: information you give us directly, and technical data gathered automatically.
Information you provide includes your name, email address and any message content when you use our contact form. We collect this only when you choose to submit it.
Technical data collected automatically covers your IP address, browser type and version, operating system, pages visited, time spent on each page, and referring site. We gather this through cookies and similar tracking technologies – see our cookie policy for details on what is stored and how to manage it.
Why we process your data
We use your information to respond to enquiries you send us, improve how our site works, understand which content is useful, and ensure the platform runs securely. Technical data helps us identify and fix problems, optimise loading times, and prevent misuse.
Analytics data shows us which pages get read, how long visitors stay, and where they arrive from – this shapes what we write and how we structure it. Marketing and advertising cookies let us show you relevant offers when you visit other sites, and measure whether those placements work.
Lawful basis for processing
We process contact-form submissions under legitimate interests – answering your question is why you sent it. Technical and analytics data is processed under consent, given through the cookie banner when you first visit. Marketing cookies also require consent, which you can withdraw at any time through your browser settings.
Who we share data with
We share your information with third parties only where necessary to run the site and deliver the services you expect.
| Category | Purpose |
|---|---|
| Analytics providers | Aggregate traffic and behaviour data to improve content and site performance |
| Advertising partners | Deliver targeted ads and measure campaign effectiveness |
| Hosting services | Store and serve site files, maintain uptime and security |
| Email providers | Deliver contact-form submissions to our support inbox |
We never sell your personal data. Third parties process information under contract and are required to protect it to the same standard we do.
International transfers
Some service providers operate outside the UK and European Economic Area. Where data is transferred internationally, we ensure adequate safeguards are in place – either through the recipient country's adequacy decision or through standard contractual clauses approved by the UK authorities.
Your rights under UK GDPR
You have the following rights regarding your personal data:
- Access – request a copy of the personal data we hold about you
- Rectification – ask us to correct information that is inaccurate or incomplete
- Erasure – request deletion of your data where we no longer have a lawful basis to keep it
- Restriction – ask us to stop processing your data temporarily while a dispute is resolved
- Portability – receive your data in a structured, machine-readable format and transfer it to another controller
- Object – object to processing based on legitimate interests, including for direct marketing
- Withdraw consent – where processing relies on consent, revoke it at any time without affecting prior lawful use
How to exercise your rights
To make a request, email [email protected] with details of what you need. We will respond within one month, and there is no charge unless your request is manifestly unfounded or excessive.
If you are unhappy with how we handle your data or our response to a request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator. Visit ico.org.uk for guidance on making a complaint.
How long we keep your data
Contact-form submissions are retained for as long as needed to answer your enquiry, then deleted unless we have a legitimate reason to keep them longer – such as an ongoing support issue or legal obligation.
Technical and analytics data is typically stored for 12–24 months, depending on the service provider's retention policy. Cookie data expires according to the timescales set out in our cookie policy – session cookies are deleted when you close your browser, while persistent cookies remain for the period stated.
Children and young people
This site is intended for adults aged 18 and over (18+). We do not knowingly collect data from anyone under that age. If you believe we have inadvertently gathered information from a minor, contact us immediately at [email protected] and we will delete it.
Gambling is an adult activity. If you share a device with someone under 18, consider using parental-control software such as Net Nanny or Qustodio to restrict access to gambling-related content.
Changes to this policy
We review this privacy policy regularly and update it when our practices change or new legal requirements come into force. The date at the bottom of this page shows when it was last revised. Significant changes will be highlighted on our homepage for a reasonable period, but we recommend checking back periodically to stay informed.
Contact us
For questions about this privacy policy, how we process your data, or to exercise any of your rights, email [email protected]. We aim to respond within 48 hours.
Last updated: 6 January 2026
This site is for players aged 18 and over (18+). If privacy or data protection ever feels unclear, free and confidential advice is available from the ICO at ico.org.uk.